The CoolMeds Global is our most stable, reliable case but if you are going on a long journey, where the time might come close to exceeding the maximum period of protection, the SensorPro Bluetooth thermometer will come in handy for checking the internal temperature of the Global, without needing to open the case.
Download the SensorPro Bluetooth thermometer app to your mobile phone and keep track of the internal temperature of your CoolMeds Global case. This is especially useful on a long haul flight when accessing your case in the overhead locker isn't always easy to do.
NB: The metal clip that is supplied with the thermometer must be used to position the thermometer in the MIDDLE of the cool cage - please refer to the photos.
FREE DELIVERY
All orders automatically have free delivery applied, with no minimum spend required. Orders placed with the free delivery option will be delivered within 3 working days.
FASTER SHIPPING
Select one of the alternative delivery options at checkout if you would like to receive your order faster.
Kindly note the Saturday delivery options. For Saturday deliveries, orders must be placed before 2pm on Friday, to receive it the next day, Saturday, otherwise it will be despatched on Monday for delivery Tuesday.
Royal Mail Special Delivery Next Day by 1pm (Mon - Sat)
Royal Mail 24 Hour Delivery (Mon - Fri)
Parcelforce Express 24 (Mon - Fri)
Parcelforce Express 10 Pre 10:30am (Mon - Fri)
Parcelforce Express AM 12 noon (Mon - Fri)
Parcelforce Saturday Delivery (Sat)
HOW QUICKLY WILL MY ORDER BE DESPATCHED?
All orders placed Monday - Friday before 2pm are despatched the same day. Orders placed after 2pm, will be despatched the next working day (Mon - Fri). Orders placed after 2pm on a Friday or over the weekend, will be despatched the following Monday (excluding bank holidays).
Kindly note that when your parcel is in the hands of the courier, it is out of our direct control and as such we cannot be held responsible for any delays caused by the courier.
INTERNATIONAL DELIVERY
We ship to Europe using Parcelforce and your local postal service provider. If you want to order an item to get it to a location outside of Europe, we would suggest using a forwarding company, or you are welcome to organise the postage yourself. If you would like to organise for a shipping company like Hermes, FEDEX, DHL etc to collect the parcel from us to deliver to your destination, please contact us so we can prepare the order for collection.
FAQ's
How do I track my order?
All our orders can be tracked. Once your order has been despatched, you will receive an email with your tracking information.
The tracking for my order shows it has been delivered but I have not received it. What should I do?
Firstly, we are sorry to hear this. Please contact us on 01403 289370 or email us at sales@syringa-uk.co.uk and we can investigate the location of your package and find a solution for you.
What do I do if I have missed my delivery?
Royal Mail or Parcelforce (depending on the delivery service chosen) should have left a calling card. Please give them a call or visit their site as instructed on the card to book a redelivery or collection. If you have any trouble, please contact us so we can help you.
