The CoolMeds Companion isothermal case has been extensively tested and validated to safely transport temperature-sensitive 2-8°C medication for 18 to 24hrs*.
It's important 2-8°C medication doesn't go over 8°C or below 2°C, where it is in danger of freezing, as this may affect the efficacy of the medication. There's enough to consider and plan for when travelling without also having to worry about whether your 2-8°C medication will stay safely chilled en route.
The CoolMeds Companion was designed in response to a growing need for a 2-8°C case that could hold bulkier pens and bottles and could go the distance without being overly huge.
The Companion case is similar to the GO case but has a wider cool cage that holds more pens, bottles, vials and syringes that won't fit into conventional isothermal cases. The cool cage secures and protects the medication in the case and together with the thermal sleeve, ensures the cold is spread evenly around the contents. Please refer to the diagram which gives an indication as to what can fit in the CoolMeds Companion case.
The Companion comes with an integrated digital thermometer which provides peace of mind as you'll be able to monitor the medication's temperature without having to open the case. The internal thermometer batteries (2 x AG13 batteries) are also included and if you need spare batteries, these can be bought at most hardware stores and supermarkets.
The Companion is made from high-quality material with multiple layers of insulation for maximum protection. The thermal sleeve absorbs the initial excess cold and distributes it evenly through to the contents of the cool cage and protects the medication from freezing or overcooling.
It comes with 2 specially shaped CoolMeds cold packs which encircle the cool cage and offer a long cooling effect and durability during frequent use. These can also be bought separately as it is good to have spares and they should be replaced every 24 months as the gel denatures over time.
It is highly recommended you do at least one trial run before your journey to make sure you are familiar with using the case especially because conditioning the cold packs is the most important step. It will also give you time to ask us any questions you might have.
The CoolMeds Companion comes with a detailed product user manual which must be read before using the case. It can be helpful to take it with you to show airport security to prevent the case from being opened unnecessarily.
Included:
- 1 Companion isothermal case
- 2 cold packs
- 1 cool cage
- 1 thermal sleeve
- 1 digital thermometer
- 1 adjustable shoulder strap
- 1 product info leaflet
Dimensions:
- Companion case: 20.5 x 16 x 22.5 cm (L x W x H)
- Cold pack: 16.5 x 2.4 x 18 cm (L x W x H)
- Cool cage: 10.3 x 5.1 x 18 cm (L x W x H)
- Weight: 2 kg
Before purchasing, please read the product user manual.
*This is affected by factors such as the ambient temperature; ambient humidity; how many times the case is opened, how long the case is left open, and so on. As such, the responsibility for maintaining the medication at the required temperature is solely that of the user and Syringa UK Ltd cannot be held responsible or liable.
FREE DELIVERY
All orders automatically have free delivery applied, with no minimum spend required. Orders placed with the free delivery option will be delivered within 3 working days.
FASTER SHIPPING
Select one of the alternative delivery options at checkout if you would like to receive your order faster.
Kindly note the Saturday delivery options. For Saturday deliveries, orders must be placed before 2pm on Friday, to receive it the next day, Saturday, otherwise it will be despatched on Monday for delivery Tuesday.
Royal Mail Special Delivery Next Day by 1pm (Mon - Sat)
Royal Mail 24 Hour Delivery (Mon - Fri)
Parcelforce Express 24 (Mon - Fri)
Parcelforce Express 10 Pre 10:30am (Mon - Fri)
Parcelforce Express AM 12 noon (Mon - Fri)
Parcelforce Saturday Delivery (Sat)
HOW QUICKLY WILL MY ORDER BE DESPATCHED?
All orders placed Monday - Friday before 2pm are despatched the same day. Orders placed after 2pm, will be despatched the next working day (Mon - Fri). Orders placed after 2pm on a Friday or over the weekend, will be despatched the following Monday (excluding bank holidays).
Kindly note that when your parcel is in the hands of the courier, it is out of our direct control and as such we cannot be held responsible for any delays caused by the courier.
INTERNATIONAL DELIVERY
We ship to Europe using Parcelforce and your local postal service provider. If you want to order an item to get it to a location outside of Europe, we would suggest using a forwarding company, or you are welcome to organise the postage yourself. If you would like to organise for a shipping company like Hermes, FEDEX, DHL etc to collect the parcel from us to deliver to your destination, please contact us so we can prepare the order for collection.
FAQ's
How do I track my order?
All our orders can be tracked. Once your order has been despatched, you will receive an email with your tracking information.
The tracking for my order shows it has been delivered but I have not received it. What should I do?
Firstly, we are sorry to hear this. Please contact us on 01403 289370 or email us at sales@syringa-uk.co.uk and we can investigate the location of your package and find a solution for you.
What do I do if I have missed my delivery?
Royal Mail or Parcelforce (depending on the delivery service chosen) should have left a calling card. Please give them a call or visit their site as instructed on the card to book a redelivery or collection. If you have any trouble, please contact us so we can help you.